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We have specified the Stopper based on the success of the units in the USA reported by National Amusements, owners of Showcase Cinemas, in preventing the malicious use of break glass call points, especially in the unstaffed auditorium. The units are now being installed in a number of cinemas throughout the UK.
Ian Mawditt
Electrical Design Engineer
Couch Perry & Wilkes Partnership

STI FAQ's

If you have a general question regarding STI or the web site, please submit you question here. If you have a specific question in regards to a specific product or order please submit you question to the sales team.

Click on a grey FAQ to reveal the answer.

Product Information
 
Where can I find exact product specificiations?
The most accurate specifications are contained within the product sales data sheet and/ or the installation sheet.
Where can I view or download product sales data sheet/ installation sheet information?
You can download or view this information whilst in the product page by clicking on the specific product number literature tab, which can be found in the upper right hand corner of the product page. Alternatively, you can click on the literature tab, which is on the main navigation bar and select by Part Number Order.
How can I get more information in other languages?
We have many product sales data sheets and installation sheets available in various languages. Click here for information by Part Number and here by Product Name. If you do not see information you need in your language, email us with a specific request along with your contact information and we will work with you to provide the literature in your native language.
   
Pricing & Ordering
 
Product Pricing
All prices are quoted in GBP pounds sterling and will be subject to V.A.T in the UK. Export prices are quoted ex works; freight and insurance will be quoted separately.

Payment is to be made in GBP pounds sterling by cheque drawn on a UK bank, cheques should be made payable to: STI (Europe). We can also accept payment by BACS, MasterCard and Visa credit cards.
Ordering Online
We are currently working on providing online ordering. Until that feature is available, please call us on freephone 0800 085 1678 (UK) or +44 (0) 1527 520999 (UK & International) or email us.
Tell me where I can purchase your products from?
Call our sales department on freephone 0800 085 1678 (UK) or +44 (0) 1527 520999 (UK & International) or email us and we will assist you with your enquiry
   
Shipping & Invoice
 
Can I track my order once it is shipped?
Call our sales department on freephone 0800 085 1678 (UK) or +44 (0) 1527 520999 (UK & International) or email us for a POD.
I received my order, but where is my invoice?
Invoices are never sent with domestic order shipments, they are always sent separately 1-2 days after dispatch via postal mail
   
Delivery Terms: UK Mainland
 
Shipping charges
Carriage is charged on orders of net invoice value below £650.00 with exception to cage, cabinet and enclosure orders where carriage will be charged at cost.  All other orders are delivered free of charge (not applicable to guaranteed deliveries) to the UK mainland.
Standard delivery
All orders will be sent by carrier and delivered next day between 09:00 & 17:30 subject to availability and weight of package
Guaranteed or special delivery
Please request a quotation at the time of placing a purchase order.
Cage, Cabinet & Enclosure deliveries
All cages including custom cage orders, extinguisher cabinets and enclosures will be quoted at cost. This is due to the size of the cartons, which may on some occasions require a dedicated vehicle.
   
Delivery Terms: Non UK Mainland
 
Shipping Charges
Please request a quotation at the time of placing a purchase order.
   
Delivery Terms: Export
 
Export Terms
Our prices are quoted in GBP pounds sterling based on ex works; however various carriage options will be quoted at the time of order confirmation.
   

















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