If you have a general question regarding STI or the web site, please submit you question here. If you have a specific question in regards to a specific product or order please submit you question to the sales team.
Click on a gray FAQ to reveal the answer.
| Product Information | |
Where can I find exact product specificiations?
The most accurate specification are available on the data sheets and/or the installation sheet.
Where can I find Spec/Installation Literature?
Available product specifications and/or installation literature is available on the respective Product pages in the upper right hand corner. Or from any page select the How to Order button and then select literature listed by Part Number Order.
How can I get more information in Spanish or any other language?
We have many Data and Installation sheets in various languages. Click here for information in Part Number order. If you do not see information you need in your language, email us with a specific request along with contact information and we will work with you to provide the literature in your native language.
|
|
| Pricing & Ordering | |
Product Pricing
Call STI for the most current retail pricing. For Wholesale pricing contact your local distributor which can be found here or call us toll free at 800-888-4784 (4STI) for assistance in locating a distributor. Ordering Online
We are currently working on providing online ordering. Until that feature is available, please call us toll free at 800-888-4784 (4STI).
Tell me how to buy as a retail consumer.
|
|
| Shipping & Invoice | |
Can I track my order once it is shipped?
We are pleased to announce that we have the ability to email invoices and tracking numbers for orders once they are shipped – if you would like this no charge feature, please contact the sales department at 1-800-888-4784 (4STI) and any salesperson can set this up for you.
I received my order, but where is my invoice?
Invoices are never sent with domestic order shipments, they are always sent seperately via postal mail
|
|
| Distributor Information | |
How do I find a Distributor?
From the top navigation bar select distributors. Or go to http://www.sti-usa.com/distributors.asp.
How can I become a Distributor?
Call us toll free at 800-888-4784 (4STI) and we look forward to discussing becoming a Distributor
|
|









